GENERAL DISCLAIMER

The materials below are provided for informational purposes only and do not constitute advertising, solicitation, or legal advice.

This template may be translated using automated technology. Any translations are provided for convenience only. Shopify accepts no responsibility or liability for errors or omissions in translations.

Please review these materials carefully and adapt them where necessary.

The information contained in these materials may not reflect the most recent legal developments. Accordingly, Shopify does not guarantee that the information is accurate, complete, or up to date. You should not rely on these materials for any purpose without obtaining legal advice from a qualified lawyer in your applicable jurisdiction.

Your use of, access to, or transmission of these materials or any links contained within them is not intended to create an attorney-client relationship between you and Shopify, and receipt of these materials does not establish such a relationship. Shopify expressly disclaims all liability arising from your use or publication of these materials or from any action taken or not taken based on them.

OVERVIEW

Welcome to RUALWEAR.

The terms “we,” “us,” and “our” refer to RUALWEAR. RUALWEAR operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a tailored shopping experience (the “Services”).

RUALWEAR is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced within them (collectively, the “Terms” or “Terms of Service”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state, province, or jurisdiction in which you reside, and that you have given us permission to allow any minor dependants under your responsibility to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address, billing information, shipping address, and payment details.

You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account login credentials and for all activity carried out through your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products and services as accurately as possible in our online store.

However, please be aware that colours, appearance, and other product details may differ from how they appear on your screen due to the device you use, your display settings, and other technical factors.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or appear exactly as displayed in our online store.

All product descriptions may be changed at any time without prior notice and at our sole discretion.

We reserve the right to discontinue any product at any time.

We may also limit the quantities of products or services offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

RUALWEAR reserves the right to accept or reject your order for any reason and at its sole discretion.

Your order is only considered accepted once RUALWEAR has confirmed its acceptance.

We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as RUALWEAR may not be able to process cancellation requests once an order has been accepted.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may be changed at any time without prior notice.

The price charged for a product or service will be the price displayed at the time the order is placed and confirmed in your order confirmation email.

Unless expressly stated otherwise, displayed prices may exclude applicable taxes, shipping and handling charges, customs duties, and import fees.

Prices displayed in our online store may differ from prices offered in physical stores, third-party online stores, or other sales channels operated by external parties.

From time to time, we may offer promotions through the Services that affect pricing and are subject to separate terms and conditions.

If there is a conflict between the terms of a promotion and these Terms of Service, the promotional terms will apply in relation to that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. the payment information you provide is truthful, accurate, and complete;

2. you are properly authorised to use the payment method provided;

3. charges made by you will be honoured by your payment provider; and

4. you will pay all charges at the stated prices, including applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays outside our reasonable control.

All delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, or other circumstances outside our control.

Once products are transferred to the shipping carrier, ownership and the risk of loss may transfer in accordance with applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product content, videos, audio, and the design, selection, and arrangement thereof, are owned by RUALWEAR, its affiliates, or its licensors and are protected by applicable intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material contained within the Services without our prior written permission.

Unless expressly stated otherwise, nothing in these Terms grants or shall be interpreted as granting you any licence or other rights under any patent, trademark, copyright, or other intellectual property belonging to RUALWEAR, Shopify, or any third party.

Unauthorised use of the Services may constitute a violation of applicable intellectual property laws.

All rights not expressly granted under these Terms are reserved by RUALWEAR.

The RUALWEAR name, logos, product and service names, designs, and slogans are trademarks of RUALWEAR or its applicable licensors.

You may not use these trademarks without prior written permission from RUALWEAR.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs, and slogans appearing through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to customer tools provided by third parties as part of the Services.

We do not monitor, control, or have input over these third-party tools.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis without warranties, representations, conditions, or endorsement of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion.

You should ensure that you understand and agree to the terms under which such tools are provided by the relevant third-party provider.

We may also introduce new services, features, tools, or resources through the Services in the future.

Any such new features shall also form part of the Services and will be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain content, materials, or hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, or reliability of third-party websites or materials that you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not responsible or liable for any harm, loss, or damage associated with your access to third-party websites or your purchase or use of products, services, resources, or content made available through third-party websites.

Please carefully review the policies and practices of any third party before entering into a transaction.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

NOTE TO MERCHANT: This section describes the relationship between Shopify and your store and should not be removed or modified.

RUALWEAR is powered by Shopify, which enables us to provide the Services to you.

However, all sales and purchases made through our store are transactions directly between you and RUALWEAR.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a transaction between you and RUALWEAR, including any injury, damage, or loss arising from products or services purchased through our store.

To the extent permitted by applicable law, you expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to your purchases and transactions with RUALWEAR.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, which can be viewed here: [LINK].

Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read and understood the applicable privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and third parties located in countries other than the country in which you reside where necessary to provide the Services.

Please review our Privacy Policy [LINK] for more information about how RUALWEAR, Shopify, and our partners process your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, recommendations, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

For example, we may use this licence to operate, provide, evaluate, improve, and promote the Services and to exercise our rights and fulfil our obligations under these Terms of Service.

You also represent and warrant that:

1. you own or otherwise have all necessary rights to the Feedback;

2. you have disclosed any compensation or incentives received in connection with the Feedback; and

3. your Feedback complies with these Terms.

We are under no obligation to:

1. keep Feedback confidential;

2. compensate you for Feedback; or

3. respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of intellectual property rights or these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, defamatory, obscene, or otherwise objectionable material, or contain viruses, malware, or other harmful computer code that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.

You are solely responsible for the Feedback you provide and for its accuracy.

We accept no responsibility or liability for Feedback submitted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order, where permitted by applicable law.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

a. for unlawful or malicious purposes;

b. to violate any international, federal, national, provincial, state, regional, or local law, regulation, rule, or ordinance;

c. to infringe or violate our intellectual property rights or the intellectual property rights of others;

d. to harass, abuse, insult, harm, defame, intimidate, threaten, or otherwise cause harm to our employees or any other person;

e. to submit false or misleading information;

f. to submit, receive, upload, download, use, or reuse material that does not comply with these Terms;

g. to transmit or arrange the transmission of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;

h. to impersonate or attempt to impersonate another person or entity; or

i. to engage in conduct that restricts or interferes with another person’s use or enjoyment of the Services, or that we reasonably determine may harm RUALWEAR, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to:

a. upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services;

b. reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services;

c. collect or track the personal information of others;

d. spam, phish, pharm, pretext, or otherwise attempt to obtain information through deceptive methods;

e. use robots, spiders, scraping tools, data collection or extraction tools, automated devices or processes, AI tools, including agentic AI, or automated or manual methods to access the Services in a manner prohibited by these Terms; or

f. interfere with, bypass, disable, or circumvent security features, authorisation measures, robot exclusion headers, or any other measures used by us to restrict or control access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1

This section (“Agent Terms”) applies if you use, authorise, enable, or permit an Agent to access, use, or interact with the Services.

“Agent” means any software or service that autonomously or semi-autonomously takes actions on behalf of, or at the direction of, a person or entity and that may operate on or through a person’s device without direct supervision.

14.2

An Agent may not access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements set out in Section 14.4 below.

Furthermore, an Agent may not access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any part of the Services.

14.3

We may restrict, including through technical measures, whether and how an Agent may access, use, or interact with the Services.

14.4

Agents must:

1. indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the user-agent string: “Agent/[Agent Name]”;

2. not conceal or disguise the fact that access, use, or interactions originate from an Agent, including by:

   • imitating human behaviour or interaction patterns; or

   • completing or circumventing CAPTCHAs or other measures designed to distinguish computer activity from human activity;

3. answer truthfully any questions or prompts intended to determine whether an interaction originates from a human or a computer; and

4. not bypass, circumvent, interfere with, or otherwise avoid measures intended to block, restrict, modify, or control whether or how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at any time, at our sole discretion and without prior notice, subject to applicable law.

You will remain responsible for all amounts owed up to and including the date of termination.

The following provisions will survive termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided through or in connection with the Services is made available for general informational purposes only.

We do not warrant the accuracy, completeness, reliability, or usefulness of such information.

Any reliance you place on such information is strictly